FREQUENTLY ASKED QUESTIONS
QUESTIONS ABOUT DELIVERY?
THE PAYMENT METHOD?
You may find your answer among the most frequently asked questions:
At Premium Trading, the minimum order is 1 pallet. However, this minimum can vary according to your specific requirements. It is possible, in some cases, to make mixed pallets, for this please contact our sales department:
- Mail : commercial@premium-trading.fr
- Telephone : 06.58.74.09.22
To place an order, you should contact the Sales Administration Department. Our staff will be happy to validate your orders as quickly as possible.
- Mail : commande@premium-trading.fr
- Telephone : 01.81.85.07.20
However, if you would like to receive a quotation, you should turn to the sales department. Our sales agents will be happy to prepare individual offers just for you.
- Mail : commercial@premium-trading.fr
- Telephone : 06.58.74.09.22
Premium Trading is a food import-export company, specialised in wholesale, i.e. goods destined to a clientele mainly composed of wholesalers, industrialists, cash & carry, and restaurant chains. We do not deal directly with private individuals due to the generally small order quantities. However, if you are a private individual, do not hesitate to contact us so that we can send you contacts who will be able to meet your needs.
At Premium Trading we offer 4 payment methods :
- Transfer
- Proforma transfer before delivery
- Cheque
- Pre-authorized payment 30 days after receipt of order, subject to credit insurance approval
Please note, the first 3 orders must be paid in proforma invoice in advance
Premium Trading makes it a point of honour to market quality products. For this reason, a quality department is responsible for monitoring and guaranteeing the excellence of our products on a daily basis. For any technical information request about a product and its quality, please contact our dedicated department by mail :
- Mail : qualite@premium-trading.fr
Because we do our utmost to respect the deadlines so that you always have your orders on time, we guarantee deliveries within 48H to 72H* from the validation of the order for metropolitan France, and from 2 to 10 days* depending on the destination for deliveries outside metropolitan France.
*These delivery times are subject to stock availability and may be subject to variations beyond our control.
As we have a very large network of customers located in the Ile-de-France region, we have decided to permanently stock our products in this region, more specifically in Chilly Mazarin (91) and Alfortville (94).
The entire Premium Trading team is at your disposal throughout the year, from Monday to Friday and from 9am to 5pm.
- Telephone switchboard number: 01.81.85.07.20
- Sales Contact: commercial@premium-trading.fr
- Customer Service Contact: commande@premium-trading.fr
- Quality Service Contact: qualite@premium-trading.fr
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